Since it was reinstated early this year, there have been a number of problems faced with disbursing Social Relief of Distress (SRD) grant payments. Here’s one of the reasons why.
The South African Social Security Agency (Sassa) ensures that all qualifying beneficiaries receive their social grant payments. The same is true for the Social Relief of Distress (SRD) grant, also known as the R350 grant .
However, when it comes to the R350 grant, Sassa has, in some circumstances, had difficulties disbursing the SRD grant to beneficiaries. One of the reasons for this is that R350 grant recipients or applicants often either fail to provide correct banking details or update the ones they provided when submitting their application
Sassa, therefore, advises beneficiaries to provide accurate bank account information so they can promptly arrange their grant payments. The applicant’s name should still be on the bank account, which should also still be active.
Please be reminded that the Covid-19 SRD payment amount remains R350 per person, for each month they qualify for. Beneficiaries are urged to please provide their correct bank account details so that we can timeously facilitate their grant payments. The bank account should still be active and registered in the applicant’s name.
Additionally, R350 grant recipients and/or applicants have been advised not to frequently update their bank information on the SRD website because doing so will need the account to be verified each time, which could delay payment for that client.
Sassa also strongly recommends that beneficiaries open their bank accounts with their preferred bank of choice, as this will enable them to take charge of accessing their grant payment as opposed to someone else doing it on their behalf.